FAQ

As a non-medical home care agency, we take care of clients in their homes. We bring the expertise of personal care assistants, companions and home health aides straight to the residences of our clients where quality non-medical home care services are accurately employed to maintain the health and wellness of individuals in our care.

You can be referred to home care services by a case manager, a nurse, your family or even yourself. If your physician has not yet prescribed home care services for you, you can ask him or her about it during your next appointment. Depending on your physician’s advice, our agency coordinates to ensure that our home care services are in line with the therapy/treatment that has been prescribed for you.

Yes! As a client, you are given control over the care you receive from our care team. We match our support services according to your needs. You can keep the level of independence you desire.

Absolutely! Because non-medical home care services are less restrictive, its structure is based on what YOU need at home. There are many service inclusions that you can opt for such as mobility assistance, companionship, meal/medication management, etc.

Yes. Our hourly and live-in rates are among the most affordable in the state. We believe that home care should be equally accessible to all residents in our service area. If you have a health insurance policy, we can help you file for coverage. We also accept private paying clients. Please call in to ask for more information about payment methods accepted at Care Advocate of Illinois, Inc.